As Marix fully promotes the long-term customer relationship and, as we do what we preach, we focus on developing and delivering high quality trainings and coachings. We do this project after project.

Hereunder we give a short overview of recent projects for our long-term happy customers.

Do not hesitate to contact us for our advice on your upcoming training or coaching needs. Always custom-made and with a free-of-charge first interview meeting.

Projects

1. Electrification Sales training:
    Development and delivery of a training for the dealerships'
    sales staff, enabling them to cope with the challenges
    regarding the electrification of the product range.

2. 2020 Brussels Motorshow Training:
    Development and delivery of the training for the
    Mercedes-Benz informant team on the 2020 Brussels
    Motorshow, including teambuilding sessions during the
    show.

3. IT-projects Trainings:

    Development and delivery of different IT-related trainings
    for dealers' staff, enabling them to understand the goals,
    philosophy and the practical use of the software packages.

4. Honda Motorcycles technical certification:

    As Honda Motorcycle Qualified Technical Trainers we
    certify the technical dealer staff in Benelux.

5. Honda Cars technical certification:

    As Honda Cars Qualified Technical Trainers we certify the
    technical dealer staff in Benelux.

6. Honda Cars Electrified Powertrain Level 3 certification:

    As Honda Cars Qualified Electrified Powertrain Level 3
    Trainers we certify the technical dealer staff in Benelux.

7. HEV Level 1, Level 2 and Level 3 certification:

    As Qualified HEV1,  HEV2 and Honda L3 Trainers we train
    and certify candidates for the required certificate to work

    legally and safely on electric and hybrid high-voltage
    vehicles.

8. Brand workshop standards Audits:

    Audits of official car dealers' service departments in order to
    measure if the brand's standards are met.

9. Service Mystery Shopping:

    A mystery car is serviced in a brand's dealer network and
    this service performance is then evaluated technically and
    by the score of it's customer experience.

10. Road Assistance Training:

    Yearly updated training for the staff of the Road Assistance
     in order to be able to work safely and effectively, with
     updates on the latest technologies in automotive.

11. Product launch trainings:

     Our knowledge in sales, our technical knowledge and our
     experience in the electrification of the automotive world,
     has convinced many customers to use our skills for their
     new models launch events. Meanwhile many car and
     motorcycle brands rely on Marix bv.

12. First-Aid Training:

     Development and delivery of a first-aid training for
     domestic help staff. This first-aid training is focussed on
     CPR and on the dangers and diseases that can be
     encountered when working in this branch.

13. Ergonomy Training:

     Development and delivery of an ergonomy training for
     domestic help staff. This training's goal is to reduce injuries
     by learning to keep the right positions, and use the right
     techniques during the job.

14. Aftersales Process Screening, Coaching & Monitoring

     360 degree screening of the car dealer's aftersales

     process. After the screening, a custom action plan is

     implemented to improve the procedures and interactions

     in the dealer's aftersales department in order to maximalise

     the staff's welbeing, the customers' experience and by

     consequence, the bottom line of the dealer's business. 

15. ...